SigilR&D
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Technology research & development · Ontario, Canada

From hard problems to working technology.

Fig. 1 — The Sigil R&D seal, generated algorithmically from the name. About our marks

Sigil R&D is a technology research and development company focused on problems that existing software fails to address. We apply rigorous research and engineering to develop proprietary software products and bespoke systems for businesses.

See SousHow we work

01 / Method

From research to working software

Every project, whether a proprietary product or a bespoke system for a client, follows the same three disciplines.

  1. Stage 1

    Research

    Rigorous analysis of the problem before any code is written: the work involved, its dependencies and the constraints a solution must satisfy.

  2. Stage 2

    Engineering

    Systems designed to behave predictably under failure and to remain maintainable as requirements change.

  3. Stage 3

    Development

    Delivery into production and continued development, for our proprietary products and for the systems we build for clients.

02 / Product

SousEarly access

A last-minute call-out leaves a manager working out who could cover, contacting people one at a time and updating the schedule, often in the middle of service.

When someone can't make a shift, Sous finds teammates who can cover, texts them the offer from the business's own number, and confirms the first qualified yes. Call-outs are covered without tying up a manager.

  • Finds who can cover
  • Offers by text
  • Confirmed automatically
  • No app for staff

Read about SousAll products

Fig. 2 — Example. A server calls out at 2 pm from a 6 pm shift. Sous texts the best-fit teammates first and, while nobody has accepted, texts further down the list in each round. The first YES gets the shift.

03 / Principles

How we work

The principles that govern our products and client work. More about Sigil R&D

  1. 01

    Problem before technology

    Every project begins with a precise understanding of the problem and the people it affects.

  2. 02

    Reduce the labour behind routine work

    Software should absorb repetitive, time-consuming work so that skilled staff can focus where they add value.

  3. 03

    Engineer for the failure cases

    Software that businesses depend on must behave predictably when conditions are not ideal.

  4. 04

    Precision in what we claim

    We describe only what our software does today and clearly label what remains in development.

04 / Contact

Talk to us

Questions about Sous, early access, or a problem you think software should solve? Send us an e-mail.

support@sigilrnd.com

All contact details